FAQ's

What are your hours?

We are open Monday thru Friday from 7:30am to 5pm.

How do I schedule an appointment online?

Fill out the "Schedule an Appointment" form on the right side of our website.

How do I cancel a Service Appointment?

If you need to make changes to or cancel your scheduled appointment, please do so by calling us at 815-933-2594.

What are the details of your Car Care Club?

Read the full explanation of benefits here.

I forgot my Car Care Club card at home. Can I still receive the discounts for my repair?

No. The card must be presented at the time the transaction is being processed.

When does my Car Care Club card expire?

One year from the purchase date.

Can I use one of my free oil changes on my wife's car?

Absolutely.

How do I unsubscribe from receiving emails from Stevenson Auto Repair?

Email us at This email address is being protected from spambots. You need JavaScript enabled to view it.. In the subject line, write UNSUBSCRIBE. In the message, please include your name and email address.

What if there are extreme weather conditions in my area? Will Stevenson Auto Repair be open?

During holidays and extreme weather conditions, please call us at 815-933-2594 to confirm the store hours that day.